CROSS-MODULE AND CENTRAL PROCESSING OF MEASURES
In a large number of processes, such as initial sampling, FMEA or even the entire complaint management, measures are planned and controlled in conjunction with workflow functions. With the help of action monitoring, to-do lists and other tools, you can inform your employees in a timely and flexible manner about tasks to be carried out, including escalation management.
In conjunction with the portal solutions, you can also inform and control the activities of your business partners; always with the specific context, e.g. in complaints management or in initial sampling.
HIGHLIGHTS
Integrated overview of own and delegated tasks; cross-module from all modules as well as user-related and cross-departmental
Support of the definition of measures through freely definable catalogs of measures
Various evaluations, e.g. open measures related to departments
Exchange, processing and monitoring of actions with customers as well as suppliers via the portal solution
Tracking of measures as well as costs and logbook entries
Cyclic measures, e.g., to remind people of requalifications.